ORDER FULFILLMENT & DESIGN PHASES
After your online order is completed, the exciting process for bringing your creation to life takes place in two phases, typically over the course of 3 weeks (schedules may be extended but not shortened). An Order Schedule will be provided to reflect key milestones and areas of input, and you will at all times be kept informed of your order status at all times.
We will ensure you get your order as soon as possible. Proofs are provided within a week from when your order is received. Once the proof is approved, your order will be created and shipped within 2 weeks. Exact shipping times and costs may vary depending on shipping address. With each order, tracking information will be provided. For additional information, please see SHIPPING & DELIVERY.
YOUR WORLD ON PAPER | 5 BUSINESS DAYS*
Prior to putting ink to paper, you’ll have the chance to review every aspect and reflect upon the presentation of your personalized details.
- Customized content is presented
- Two sets of digital proofs are offered for your feedback
- With your final approval, it’s on to the next phase!
*Please note that the order schedule will be reassessed if additional rounds of revisions are requested as these may impact the delivery date.
STITCHING & DETAILS | 10 BUSINESS DAYS
After final sign off on the digital proof, your keepsake enters the production phase, stitching together all components to complete the final product. Every detail is meticulously executed to create a delightful and unforgettable expression of your love.
- Print production
- Keepsake assembly
- Final product is thoroughly inspected
- Your beautiful, one-of-a-kind order is packaged and shipped with care from our hands to yours